Rating: 4.8 - 18 Reviews

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Welcome to our customer service contact information page for Macy's. You'll find various ways to get in touch with the customer service team of Macy's on this page to address your concerns and questions, including phone numbers, email support, and live chat options. To ensure that your shopping experience with Macy's is as smooth as possible, we strive to provide you with accurate and up-to-date contact information of Macy's. So, if you need assistance with your Macy's account, orders, or any other related issues, feel free to explore the options available on this page.

In this page, you will find comprehensive information on how to reach Macy's customer service. Whether you prefer to communicate with the Macy's team via phone, email, online live chat, or simply browse through the Macy's help page, we have got you covered. We also provide tips on what to do when you reach a Macy's representative, such as identifying yourself and stating your reason for calling, asking for assistance, and following instructions carefully. What’s more, With this helpful guide, you can get the help you need from the Macy's customer service team in no time.

Macy's Customer Service

Macy's Toll-Free Number:

800-289-6229

phone
Other phone numbers

Macy's Customer Service Email:

Average reply: (10 hours)

Expect replies: 24 hours, 7 days

Usually writes back @ 9am

Macy's's Customer Service Help Page:

https://customerservice.macys.com/app/contact

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What happened: Hi*You wrote me that order is delivered,but i did not get.And i can not call you,because automatically voice is answering.What should i do?My orders number is:*********

What happened: Hello I Purchesed the set of pink suitcases on the *th August order number **************** it is saying it is at the Distribution center,(processing center) GB at**.** pm on the **.**. ****, i am relying on them for my Holiday this month Please can you confirm they have been sent please . so looking forward to receive them.. Thank YOU .

What happened: I was trying to do something, and ran into a problem.

What happened: The problem: Pay my bill

What happened: The problem: My money is not widrow in ** hrs plzz help

What happened: Missing item I don’t received Jumbo Dramatically Different Moisturizing Face Lotion*, *.* oz. my order num is ********** please help me I am waiting item but item is missing i recently only one item Nike shoes

What happened: I placed an order for Nestle Chaise Lounger. I received a confirmation email with the order number and tracking number.. the tracking number cant be found and i cant get ahold of anyone for assistance. The email said it has been shipped. I assumed i would be getting it today but have not as of now.. i ordered * of them but on different orders.one was grey, one was black. I am starting to feel like i was scammed.. please help with this issue immediately. *Thank you for your time

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What are customer support channels for Macy's?

Macy's provides helpful channels like email, phone, help center, etc., for customers to receive support. The Macy's customer service team also offers social media support for quick advice and solutions.

QA

What kind of support does Macy's offer?

Macy's offers a comprehensive range of support channels to assist their customers with their queries and concerns. These channels include email, phone support, social media support, forum support and self-service support. Whether you prefer to communicate through written messages or voice calls, want to discuss your issues publicly or privately, or need a quick resolution or a more detailed investigation, the Macy's customer support has various options to cater to your needs. You can choose the most convenient and suitable channel for you and get the assistance you need promptly and efficiently.

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What is WorthEPenny's Relationship to Macy's?

To put it simply, WorthEPenny is an independent third-party website that is not related to Macy's. WorthEPenny provides free tools and resources to assist customers in reaching Macy's customer service more efficiently, such as the Macy's phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Macy's, as well as forums where Macy's customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, like Macy's, it is not associated with or endorsed by Macy's.

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