Macy's Reviews

Based on 18 customer reviews from our shopper community, Macy's's overall rating is 4.78 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

4.8

18 Reviews

Overall Rating

5 Stars

14

4 Stars

4

3 Stars

0

2 Stars

0

1 Star

0

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (18)
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blacktiger268
March 17, 2022
"Macy's offers top of the line customer…"
Macy's offers top of the line customer service, quality clothing and quality merchandise. Macy's is still my favorite go to place.
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MeghanBurns
March 01, 2022
"Reviews are helpful when purchasing"
The site is easy to navigate. Finding items that are just right is possible and fun. Especially, when reading the reviews that are helpful to complete the purchase.
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tinywolf399
February 04, 2022
"Wonderful customer service experience"
I wasn’t able to place my order. So I called the Macy’s customer service. The lady name “Tracy” (sorry if I miss spelled) was really nice and helped me to place my order. She was so nice and helpful.
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KennethLee
January 24, 2022
"Sales service excellent"
Sales service excellent. Delivery service fast excellent. Even covered shoes. Set up my mattress took away old one
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CharlotteLee
November 17, 2021
"I WENT TO MACY AT GALLERIA MALL AND…"
I WENT TO MACY AT GALLERIA MALL AND PURCHASED A BED AND MATTRESSES , ALICIA AND TONY ROGERS I GIVE THEM BOTH A 5. EXCELLENT SERVICE AND ACCOMODATING AND VERY KNOWLEDGABLE, EXCELLENT PEOPLE
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purplefish418
November 13, 2021
"Good watch"
Ordered a watch "Holiday Lane". Received it on time. It is very beautiful, affordable and runs well. There are many other watches which I like, "Versace" for example, but they are too expensive for me.
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IdaRodriquez
October 11, 2021
"Costumer support is very friendly and helpful! Papers are completed on time! Which is very important"
Costumer support is very friendly and helpful! Papers are completed on time! Which is very important. As to the quality of writing, I must say that their writers definitely speak... English, an obvious requirement when your writing an English paper, you would think, but not for most other sites. I would not qualify their writing as top-scale but it is not poor quality either. You can call it a happy medium. They are pricey but they wont make you want to pull every hair on your head compared to other sites that undoubtedly do, specially when your on a last minute call. Read more
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LiamHolt
July 28, 2021
"Obsessed"
I love this brand! It offers such large choice of styles and for the price, the quality is actually on top! 100% recommend
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tinygoose268
July 21, 2021
"Window manikin"
I was shopping at your store this pass weekend and as a was walking out my 3 yr old says mami her neck looks broken is she ok. Omg it was so funny what's the deal with the giraffe neck manikins? Store fashion square mall Orlando fl
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ArleneRivera
June 12, 2021
"Very satisfied with my order"
Very satisfied with my order. This company was easy to work with and was quick to respond to any questions or concerns I may have had through the order process.
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RileyJensen
May 24, 2021
"Mary Ellen at the Macy’s in Loveland…"
Mary Ellen at the Macy’s in Loveland went above and beyond to help me find a pair of pants I was looking for. I needed to return for a different size and she was so kind and found a new pair for me. I have a hard time shopping for long periods of time so she really helped me. What a great customer service representative for Macy’s! Thank you
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beautifulmouse982
May 07, 2021
"My perfume samples are so good"
My perfume samples are so good, I'm thinking of buying a bigger bottle of Michael Korea, it smells so good, I like the Calvin Klinsmann as well, and my boyfriend loves the polo, thank you Macy's
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HerminiaFrazier
April 04, 2021
"Rhonda Lindsey was absolutely amazing…"
Rhonda Lindsey was absolutely amazing very helpful,pleasant &kind .
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JessicaBurns
March 01, 2021
"Adore shopping here"
Adore online shopping here. Especially when a great discount on something I really wanted appears. Definitely worth a try
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beautifulgorilla336
January 09, 2021
"I love macys service"
I love macys service, discounts. How clean the restrooms are and the great customer service i receive with a Smile!

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Questions & Answers
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Hi, i ordered a dress and it finally came.....but does not fit. how do i go about returning it?

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I am looking for a dress you i seen and now i cant find it...its black with a empire waist and blue above the empire waist

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HazelClark
August 08, 2021

“It's probably out of stock or they never had it to begin with, just a ploy to lure you to look at other things on the site, I don't trust them anymore and doubt I will ever order from Macy's again. I get stuck once and I have lost all my faith in them.”

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I'm very interested in speaking with a buyer for women's and children's clothing for st. louis macy's stores? can anyone help me connect?

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StephanieRobertson
June 29, 2021

“At this time there are NO customer service representatives to help anyone with anything SO, you will not be able to get any help or be able to speak with anyone at a Macy's store any where unless you were to go to the store in person.”

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Do we want to write offer id on mail while applying for mailing rebates

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May i know in this site all the perfumes is original or copy ?

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